Billing FAQ's

How should I pay my bill?
If paying in person, bring both copies of the statement of account, the financial aid award letter, a copy of the loan application, and payment for the remaining balance. Estimated financial aid from the financial aid award letter should be deducted from the balance to determine the amount owed, if any. Proceeds from Stafford and PLUS Direct Loans will be .5% to 2.5% less than the stated due to fees that are deducted prior to loan disbursement. After financial arrangements are complete, the statement of account will be stamped "ADMIT TO CLASS." This is the student's Clearance Receipt, which must be presented to the College Registrar to claim an official schedule.

I have already "cleared" my bill to attend class, but I received another bill and it doesn't show my financial aid. Do I really owe this much money?
You will receive a monthly statement from the college as long as there is a balance on your account. This statement will show your account activity up to the date of the statement. Financial aid awards will not appear on your statement until eligibility is confirmed and the college receives the funds.

What if my financial aid changes?
When you "cleared" your account through the Controller's Office for the current semester, the outstanding balance was based on the estimated financial aid awarded to you at that time. If your aid is reduced due to withdrawals from registered classes or for any other reason, you will be required to pay the difference.

When will I get my refund?
A refund is issued whenever an account shows a credit balance. Typically this does not occur until six to eight weeks into the semester when all financial aid is received.